Welcome to the 22nd WCP Congress Program Scheduling

State of the Art Symposium Together with WPA Education, Section on QA, WHO CC Heinrich-Heine-University Düsseldorf (Germany) and APA, Rochester (USA), we are developing an educational course on Quality Management (QM) in Mental Health and Care (MHC). This webinar will present a toolkit on knowledge and skills for MHC providers, the MH workforce and other stakeholders, for guiding implementation, improvement and promotion of QM. The first presentation, by Prof. Wolfgang Gaebel, Chair of the WPA Section of Quality Improvement, will give an overview about concept, methodology, learning objectives and current status of the project. Home health care presents a unique opportunity to improve access to Behavioral Health Care and to promote Integrated care. For example, on home visits identifying and responding to anxiety symptoms reduces escalation of COPD symptoms, resulting in decreased ER visit. The 2nd presentation, by Prof. Jack McIntyre, Co-Chair WPA Section on QA, will describe a large Home Health Care organization in NY State and highlight quality initiatives that have achieved these objectives. The third presentation will focus on the current initiatives to improve the quality of police responses to people in crisis and their follow-up care. Innovations from around the U.S. addressing police responses to people with mental illness and the role of clinicians in these interactions. Best practices will be described and recommendations for implementing effective programs will be outlined.