Pinika Patel (Australia)
The University of Sydney
School of Public Health
Pinika is a current PhD student at the University of Sydney School of Public Health under the supervision of Prof Lyndal Trevena, Dr Sarah Bernays and Dr Danielle Muscat. Her research looks at developing improved methods to facilitate active patient involvement and communication for refugees/asylum seekers in a primary health care setting. Pinika has a background in Medical Science and completed her Masters of Public Health in 2016 at the University of Sydney. Since that time, she has worked as a research assistant with the NHMRC funded Centre for Research Excellence, Ask, Share, Know: Rapid Evidence for General Practice Decisions where she has helped to conduct rapid reviews of the evidence and create resources for general practice.

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 Conference Calendar

CURRENT GUIDANCE FOR COMMUNICATING WITH REFUGEE AND ASYLUM SEEKER PATIENTS: AN ENVIRONMENTAL SCAN OF ONLINE RESOURCES

Session Name
MINORITIES (ID 79)
Date
10.07.2021, Saturday
Session Time
12:30 PM - 02:00 PM
Room
Hall 5
Presenter
Lecture Time
12:41 PM - 12:52 PM
Session Icon
Pre-Recorded with Live Q&A

Abstract

Abstract Body

Background

Primary healthcare practitioners (PHPs) are the first point of care for refugee and asylum seekers in Australia. Communication plays a vital role in their care and developing the PHP-patient relationship. This environmental scan identifies, appraises and synthesises online resources to improve communication during consultations with these patients.

Methods

A systematic environmental scan of online Australian resources, using Google search engine was conducted. The content of the resources was appraised, and they were evaluated for understandability and actionability, purpose and content.

Results

A total of 32 unique resources were identified. The identified resources on average scored better on understandability domains (mean 64%) than actionability (mean 49%). The resources each had between 2-5 purposes taxonomy types and the content relevant to communication with refugee and asylum seekers ranged from 5-100%.

Conclusions

Australian PHPs looking for resources to help guide their communication during consultations with refugee and asylum seeker patients have multiple options available to them. This scan synthesises the online resources with practical suggestions for implementation into practice. Markers of quality and usefulness of the various resources have yet to be established, which makes it difficult to assess the value and uptake of these resources in clinical practice.

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