Abstract Body

Background and purpose: The rapid spread of the COVID-19 Pandemic and its lethality rate, made it imperative to implement emergency response plans. The reorganization of health care services, clinical training, psychological and social support of health workers are additional challenges. Worldwide, institutions such as the World Health Organization (WHO) have been issuing recommendations, which must be tailored to each country’s reality and resources. Objectives: We aim to answer three questions: How are Primary Health Care (PHC) services answering to Covid-19 Pandemic re-organization; How are the PHC health workers dealing with this situation, and what support is being provided; What impact had this support on health workers’ anxiety levels.

Methods: An online questionnaire based on WHO recommendations, will be sent to health professionals of PCH from 8 European countries (Portugal, Spain, France, United Kingdom, Turkey, Bosnia, and Ukrain). Data collection on socio-demographic and professional context, health professional support, PHC re-organization and anxiety levels. Anonymization, confidentiality and data protection policies were warranted. Approuval of Ethics Committees have been asked. A convenience sample of about 200 respondents per country is aimed. Descriptive and inferential statistics, namely bimodal regression will be used to analyze data, using STATA.

Results: Data will be analyzed aiming to describe local specificities and, whenever possible, to compare data between countries.

Discussion and conclusions: Results will provide insight into the reality experienced in organizational service terms, regarding the involvement of health care workers, support perceived, task management involvement, and emotional stress.We expect the reflection and analysis of the results will help decision makers to improve procedures in future situations.