Presenter of 2 Presentations
E-HEALTH
REMOTE - THE PROCESS OF DEVISING AN INTERACTIVE VIDEO CONSULTATION GUIDE FOR DANISH GENERAL PRACTICE
Abstract
Abstract Body
1. Background and purpose
Virtual consultations were rapidly introduced in General Practice in Denmark in March 2020 to reduce risk of contagion of Covid-19. A shift from inperson to remote consulting occurred. General practitioners faced a new disease and new ways of interacting with patients. Patients had to adjust to changing channels of communication with their GP. Both were equally unprepared and lacked guidance.
In ReMoTe, we co-created and rapidly tested the supporting materials in General Practice in only seven months to improve the implementation of video consultations in General Practice. The insights will be utilised to inspire participants how to devise an interactive video consultation guide in their own context.
2. Methods
a. Introduction to the workshop, 0-5 min.
b. Co-creation: The development of the ReMoTe guide, 5-15 min.
c. Content: The ReMoTe guide deconstructed, 15-25 min.
d. Introduction to group work, 25-30 min.
e. Contextualising the ReMoTe guide, 30-60 min.
f. Presentation of identified themes and topics, 60-70 min.
g. Discussion, 70-85 min.
h. Concluding remarks and next steps, 85-90 min.
3. Results
The discussion of themes and topics in the middle section of this interactive workshop will inform and motivate spin-off processes with the ambition to co-create local guides for video consultations in General Practice, characterised by a shift from inperson to remote consulting.
4. Conclusion
We will unfold the ReMoTe co-creation process and share the guide on video consultations with European GPs to inspire broader uptake. The European Society for Quality and Safety in Family Practice (EQuiP) will catalyse discussions online after the end of this workshop.