Welcome to the 26th WONCA Europe Virtual Conference Programme Scheduling
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Displaying One Session
Hall 4
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PERSON-CENTRED CARE IN PRACTICE: WHAT SKILLS ARE NEEDED? HOW CAN THEY BE INCORPORATED INTO ROUTINE CONSULTATIONS?
, Abstract
Abstract Body
Background: Person-centred care (PCC) can be defined as “health care that respects and is sensitive to the needs, values, and preferences of the individual and ensures that the patient’s values guide clinical decision-making”. Despite the scientific evidence for its benefits, integration of PCC into routine clinical interactions is challenging.
Aim and learning objectives: To improve PCC knowledge and skills and increase PCC capacities in everyday consultations.
Methods and timetable: The workshop is broken into 6 segments of 15 minutes using Slido for participant responses and PowerPoint or White Board technology to group them and summarize. (1) Participants receive an introduction to PCC and its impact with video examples. (2) Participants brainstorm key competencies required for PCC in practice. A short physician-patient consultation video plays and participants add missing competencies. Competencies are grouped. (3) Another video is played and participants offer recommendations regarding how implementation of PCC could be improved in the interaction, being as specific as possible (e.g., words, non-verbals, etc.). (4) Participants volunteer barriers to PCC implementation in routine practice. Barriers are organized according to the Consolidated Framework for Implementation Research – Intervention Itself (PCC capacities), Outer Setting (culture, health system), Inner Setting (health center), Individual Characteristics (personality, self-efficacy), Implementation Strategies (champions, feedback). (5) Participants brainstorm potential strategies addressing these barriers and existing PCC facilitators. (6) Participants share personal goals to improve PCC in their consultations.
(Proposed) Results/Conclusions: Participants leave with a better understanding of PCC in practice, enhanced PCC competencies, and specific strategies to improve routine PCC implementation.