Sanjiv Ahluwalia (United Kingdom)

Health Education England Professional Development

Author Of 1 Presentation

FINDING MEANING IN THE CONSULTATION

Date
09.07.2021, Friday
Session Time
10:30 AM - 12:00 PM
Room
Hall 6
Lecture Time
10:30 AM - 10:41 AM
Session Icon
Pre-Recorded with Live Q&A

Abstract

Abstract Body

The ability to offer individualised care to patients remains a key component of general practice. This is more important now than ever, in the context of remote consulting. Many consultation frameworks address only generic skills and largely ignore the extent to which the clinician is able to establish a human connection, to understand what an illness means to their patient and to help them navigate through it, particularly when there is uncertainty and complexity within the consultation. We therefore introduce a new four domain model whose aim is to encourage consultations that are individualised and create meaning for both patient and clinician.

Aim and Objectives

We plan an interactive session where we use case studies (anonymised but based on real life scenarios), to invite delegates to consider questions such as:

Is continuity of care still practical and important?

Do I feel comfortable in using myself as part of the treatment for my patients (doctor as drug)?

What are the limitations of 'Ideas, Concerns, Expectations' ?

Do we need something more to help us understand our patients’ experiences and help them to make sense of their situation?

How can we have better interactions and promote individualised care?

We go on to describe a new four domain consultation model, which incorporates the hermeneutic window where assumptions, meanings and roles are interpreted in a way which is particular to the individual. Our article, 'Finding Meaning in the Consultation' which introduced this new model was published in the British Journal of General Practice in 2020.

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