Ana Luisa I. Neves (Portugal)

Imperial College London Institute of Global Health Innovation
Dr Ana Luisa Neves is Associate Director / Advanced Research Fellow at Imperial NIHR Patient Safety Translational Research (PSTRC). Ana oversees the strategic development and delivery against research objectives of Imperial NIHR PSTRC, working closely with the Centre’s NHS partners, such as NHS England/Improvement and Academic Health Science Centre, to accelerate the adoption of scientific evidence for patient safety into practice. Ana also oversees the academic support to the WHO Global Patient Safety Collaborative, a multi-national consortium designed to strengthen patient safety leadership, capacity building and research development in low and middle-income countries. Dr Ana Luisa Neves has more than 10 years of research experience, and >40 papers published in peer-reviewed journals (>1,900 citations), using both qualitative and quantitative methodologies. Her research focuses on the use of health data and digital technologies to deliver safer, more effective, and patient-centred care. In what concerns teaching activities, she is the Deputy Director of MSc Patient Safety and Module Lead (Digital Health) at the Masters Public Health, at Imperial College London. Ana is also Module Lead (Health Data Collection and Principles of Health Data Science) at the PhD Programme in Health Data Science at University of Porto, where she holds a post as Associate Professor. Ana qualified in Medicine and completed specialist training in General Practice, and has worked as a medical doctor in both high- and low-income countries. She undertook academic and research placements at Institut National de la Santé et Recherche Médicale (Paris) and at Cambridge Health Alliance/Harvard Medical School Affiliate (Boston), before obtaining her PhD in Clinical Medicine at Imperial College London. She is currently an elected member of the Executive Board of the European General Practice Research Network.

Author Of 2 Presentations

BO II: Exploring the barriers to using virtual care

Date
08.07.2021, Thursday
Session Time
02:00 PM - 03:30 PM
Room
Hall 2
Lecture Time
03:30 PM - 03:30 PM
Session Icon
Pure Live, Pre-Registration

GENERAL PRACTITIONERS’ VIEWS ON THE BENEFITS AND CHALLENGES OF USING DIGITAL REMOTE CARE DURING THE COVID-19 PANDEMIC

Date
05.07.2021, Monday
Session Time
10:00 AM - 10:35 AM
Room
On-Demand Short Orals
Lecture Time
10:15 AM - 10:20 AM
Session Icon
On Demand

Abstract

Abstract Body

Background and purpose: With the onset of COVID-19, general practitioners (GPs) and patients worldwide swiftly transitioned from face-to-face contacts to digital remote care. There is a need to review how this global shift has impacted patient care, healthcare providers, and health systems. This study aims to explore GPs’ perspectives on the main benefits and challenges of using digital remote care.

Methods: An online questionnaire was administered to GPs across twenty countries between Jun-Sep 2020. GPs’ perceptions on main barriers and challenges were explored using free-text questions. Thematic analysis was used to analyse the data.

Results: A total of 1,605 respondents participated in our survey. The benefits identified included reducing COVID-19 transmission risks, guaranteeing access and continuity of care, improved efficiency, faster access to care, improved convenience and communication with patients, greater work flexibility for providers, and hastening the digital transformation and the accompanying legal frameworks. Main challenges included patient’s preference for face-to-face consultations, digital exclusion, lack of physical examinations, clinical uncertainty, delays in diagnosis and treatment, overuse and misuse of digital remote care, and unsuitability for certains types of consultations. Other challenges include the lack of formal guidance, higher workloads, remunerations issues, organisational culture, technical difficulties, implementation and financial issues, and regulatory weaknesses.

Conclusions: GPs’ experience during the pandemic is especially valuable to understand how digital remote care can be safely delivered in the future. There is an ethical imperative to learn from this massive real-life experiment, and use this once in a generation opportunity to take the best technology has to offer and change primary care for the better.

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Presenter of 2 Presentations

BO II: Exploring the barriers to using virtual care

Date
08.07.2021, Thursday
Session Time
02:00 PM - 03:30 PM
Room
Hall 2
Lecture Time
03:30 PM - 03:30 PM
Session Icon
Pure Live, Pre-Registration

GENERAL PRACTITIONERS’ VIEWS ON THE BENEFITS AND CHALLENGES OF USING DIGITAL REMOTE CARE DURING THE COVID-19 PANDEMIC

Date
05.07.2021, Monday
Session Time
10:00 AM - 10:35 AM
Room
On-Demand Short Orals
Lecture Time
10:15 AM - 10:20 AM
Session Icon
On Demand

Abstract

Abstract Body

Background and purpose: With the onset of COVID-19, general practitioners (GPs) and patients worldwide swiftly transitioned from face-to-face contacts to digital remote care. There is a need to review how this global shift has impacted patient care, healthcare providers, and health systems. This study aims to explore GPs’ perspectives on the main benefits and challenges of using digital remote care.

Methods: An online questionnaire was administered to GPs across twenty countries between Jun-Sep 2020. GPs’ perceptions on main barriers and challenges were explored using free-text questions. Thematic analysis was used to analyse the data.

Results: A total of 1,605 respondents participated in our survey. The benefits identified included reducing COVID-19 transmission risks, guaranteeing access and continuity of care, improved efficiency, faster access to care, improved convenience and communication with patients, greater work flexibility for providers, and hastening the digital transformation and the accompanying legal frameworks. Main challenges included patient’s preference for face-to-face consultations, digital exclusion, lack of physical examinations, clinical uncertainty, delays in diagnosis and treatment, overuse and misuse of digital remote care, and unsuitability for certains types of consultations. Other challenges include the lack of formal guidance, higher workloads, remunerations issues, organisational culture, technical difficulties, implementation and financial issues, and regulatory weaknesses.

Conclusions: GPs’ experience during the pandemic is especially valuable to understand how digital remote care can be safely delivered in the future. There is an ethical imperative to learn from this massive real-life experiment, and use this once in a generation opportunity to take the best technology has to offer and change primary care for the better.

Hide

Moderator of 1 Session

SPECIAL INTEREST SESSION
Session Type
SPECIAL INTEREST SESSION
Date
08.07.2021, Thursday
Session Time
02:00 PM - 03:30 PM
Room
Hall 2
Session Description
DIGITAL INNOVATIONS IN PRIMARY HEALTH CARE TO SUPPORT THE MOST VULNERABLE POPULATIONS
Session Icon
Pure Live, Pre-Registration