Abstract Body

Background

In 2019, Dutch organisations for general practitioners formulated a joint vision on quality policy in general practice. This vision focuses on “Learning together”, representing a paradigm shift from a more traditional ‘checklist’ quality policy towards one that focusses on teamwise professional development based on sharing and reflection/groupwise learning.

The Dutch College of GPs (NHG) would like to start a conversation on ‘Quality of care in practice’ with colleagues within Europe, in addition to the participance in WONCA-interest group ‘EQUIP’ and the attribution to position papers on quality and safety subjects.

Aim and learning objectives

An interactive workshop offers an ideal opportunity to start a conversation with our colleagues throughout Europe.

Through discussions, exchange of experiences and sharing best practices about quality policy, we may develop new ideas and educate ourselves.

Methods

Questions that we address during the workshop:

- What means ‘quality policy in practice’ to you and your co-workers?

- How do you get yourself and your team motivated to work on quality policy in your general practice?

- How do you approach the slogan ‘Learning together and improving together’ in quality policy?

Results and conclusions

The workshop gives new insights and different approaches in working and learning together on quality policy in practice. We hope to initiate new actions on sharing knowledge between countries regarding the new vision on quality policy in general practice.

Working on quality starts when your patient begins his “journey” through the practice. A general practice should be accessible for every patient. Only authorised and competent staff members should be working in general practices, general practitioners use guidelines for patient care and patient safety and patient experience should be considered. Working on quality relates to all facets in a healthy general practice!