Abstract Body

Background and purpose

Allergies are an increasingly problem worldwide with high prevalence and important health consequences. Therefore, its identification has major value to minimize the risk to the patient's health.

With this quality improvement project, the authors intend to improve the quality and safety of care of medical and nursing professionals regarding the registration of the patients’ presence or absence of allergies using the existing tool available in the SClínico® program used in most units of the Portugal national health system.

Methods

This quality improvement project included the population who had ≥18 years-old registered in a primary care unit in Vila Nova de Gaia, Portugal. In the first evaluation, there were included every patient who had a face-to-face consultation between january and july of 2019. Then, there were applied corrective measures to medical and nursing professionals working on this unit. The second evaluation included all the patients who had a face-to-face or a telephonic consultation between july and december of 2020, according to the pandemic constraints.

Results

370 and 373 users, who met the inclusion criteria, were evaluated in the first and second phase, respectively. Comparing the first and second evaluation, there was a statistically significant improvement from 47,3 to 63,8% (p < 0,001).

Conclusions

The improvement in the identification of patients with an allergic component continues to be a major factor in the quality of care and in the health promotion of our patients. In this unit, this identification has been performed successfully by its medical and nursing professionals.