Diane McIntosh obtained an undergraduate degree in pharmacy before completing her medical school training, two years of a paediatric residency and then an adult psychiatry residency. She is a clinical assistant professor at the University of British Columbia and has a community psychiatry practice. Professor McIntosh is extensively involved in providing continuing medical education programmes to colleagues nationally and internationally, with a focus on rational pharmacology and the neurobiology of mood and anxiety disorders and ADHD. Every year, she delivers more than 200 lectures, always coming back to an essential, central theme: we must strive to improve the quality of care and the treatment options available for people diagnosed with a mental illness. Professor McIntosh is Chief Neuroscience Officer at TELUS – a Canadian communications and information technology company. She is responsible for optimising all mental health related products, services and innovations, leveraging TELUS’ world-leading technology to enable improved health outcomes for all Canadians. Professor McIntosh is the co-founder of SwitchRx, the online psychotropic switching tool for prescribers and pharmacists. She has her own continuing medical education programme, PsychedUp, which was developed to encourage the appropriate, confident, rational prescribing of psychiatric medications. She has published blogs in Psychology Today and the Huffington Post, focusing on mental health issues. She is also the founder of We Do Matter, which advocates more compassionate care for psychiatric patients and their families. Professor McIntosh’s new book, entitled This is Depression: A comprehensive and compassionate guide for those who want to understand depression, was published on 10 October 2019 and quickly became an Amazon Canada bestseller. It is written for those who have depression, for those who love someone who is depressed and for anyone who wants to better understand the disorder.